Mission Control

Read the complete user manual at User Guide

How to Setup Mission Control

NOTE: The Bluetooth Pairing Code on inside of TCU or it is on the Serial Label

 

Specialized University

Using Mission Control

The following instructions apply to the latest version of Mission Control 3.0, updated on July 19, 2022. Check the App Store or Play Store to manually update Mission Control if your app hasn't automatically updated.

https://support.specialized.com/home/missioncontrol/en/using-mission-control

Add a bike

After you Create an Account, you'll need to add your first bike. To do so, turn the bike on, click on the Add Bike button and follow the prompts to pair your bike.

1. If you are asked for a pairing code, enter the 6-digit code that comes with your bike.
1. TCU bikes: You can find the pairing code on the Peel Me sticker when your bike is new. This sticker should be placed on the last page of your manual. You can also find the pairing code on the underside of your TCU if you remove it.
2. TCD-w bikes: The 6-digit pairing PIN will appear on the TCD-w display for about 20 secs after you click on the bike's serial number; if that PIN is not entered, a new one will be issued at next attempted connection. 
2. The connected bike's serial number will appear and the screen will display "Connected" in green.

Note:  If you have to remove/reinstall the TCU to read the code, do not over tighten the Torx 10 screw (max. 0.8 Nm).

You can add additional Turbo bikes by clicking on the icon on the upper left, then the plus sign. You can rename your bikes or delete them from the app by clicking on the three dots next to the bike's serial number.

Record a ride

After you're connected, click the Ride button to record your rides. The My Rides button shows you the time duration, distance, and total power consumption or your past rides.

For more information on tuning your bike, diagnosing problems, and service history, click on the links below:

• Once your bike is connected, select Ride → Start Ride. At the end of your ride, tap Stop Ride → End Ride → Save Ride.
• You will be able to view your saved rides in My Rides.

Note: In Settings, you can turn ON the “Auto Start Active” feature which will automatically start a ride without needing to tap “Start Ride.” 

How to track your rides in Specialized Mission Control

Map

In order to track your location on the map, you need to allow Mission Control to access your device’s location. The app will ask for permission during set-up, and you can also change permissions for Mission Control within your device settings. For accurate route tracing and to maintain a continuous connection with your bike, we advise to set your location permissions to "Always Allow".

To zoom in and out of maps, use the pinch-to-zoom gesture by moving two fingers on screen closer together (zoom out) or farther apart (zoom in). 

Ride stats

Stats shows you real-time data (speed, distance, battery level, etc.) from your ride. To customize a data field, press and hold on the field you want to change and then choose the content from the drop-down menu.

Ride history

To see all the rides you've recorded on Mission Control, navigate to My Rides. This is where you’ll see a list of all your previous rides, with the most recent ride at the top. Each ride is labeled with the serial number of bike you rode. Each ride also summarizes the time duration of the ride, distance, and total power consumption.

In the top right corner, there are options to share to STRAVA®, Komoot, or via .fit file. If the ride has been uploaded to STRAVA® or Komoot, the icon will be highlighted. To upload a ride to STRAVA® or Komoot, your account must be connected in Settings. 

SMART Control

Activating Smart Control means you don’t have to worry about the mode setting or battery capacity during your ride. During your ride, Smart Control uses an algorithm based on multiple parameters, such as energy consumed, time/distance/elevation completed and remaining, in order to optimize the motor power so you don't run out of battery on your ride. 

To activate Smart Control: 

1. Go to Ride → Smart Control → ON
2. After turning on Smart Control, you will then be able to define your choice of settings.

Smart Control works especially well on the time-based setting, and we strive to constantly improve it. The system doesn’t know the route profile ahead, so it’s advised to not set remaining battery capacity lower than 10%. This will give you a safety margin on your ride.

There are several options for Smart Control to automatically control the motor power: 

Heart Rate Control

With Heart Rate Control, you can set a target heart rate and the motor power will adjust so you maintain it throughout the ride. The bike will decrease motor support if your heart rate is below the target and increase support if your heart rate exceeds it.

Heart Rate Control works with some expected limitations. For example, if you continue to push harder than your target heart rate, the bike will naturally reach the limit of motor support it can provide. On the other hand, if you consistently ride below your target heart rate, there will always be motor support (minimum of 10%). 

Alongside setting your target heart rate, you have the ability to set a "Minimum Support Level." Minimum Support Level means that you will have Turbo support throughout your ride regardless of whether you are below or above your target heart rate. 

To connect a heart rate sensor: 

1.     Go to Settings →Devices. 

2.     To see sensors you can pair with, ensure the BLE device is active, in range, and has enough power to be paired. Heart rate belts/straps need to be worn to transmit a signal for pairing.

Elevation Support

This function takes into account elevation gain to control motor support. You can define your expected elevation gain before the ride and the motor will give you more assistance on climbs and less assistance on flat terrain. This way, Smart Control gives you more support where you need it most, resulting in more accurate range control.

Note: The precision of your mobile device elevation sensor is important. In case of GPS-based elevation detection, the elevation gain might not be 100% accurate. You can expect a more accurate elevation reading if your phone features barometric measurement to assist GPS.

Climb Response

Climb Response is a sub-setting of Smart Control based on Remaining Elevation and is used for consistent motor support when riding short, consecutive uphill sections. Climb Response allows you to set a threshold for moderate climbs without any change in motor support. For example, if you set Climb Response to 75ft, then your motor will not adjust its motor output until after you’ve gained more than 75ft of elevation. This threshold setting can be useful whenever you have lots of small changes in elevation on your way to a longer climbing section.

 

Export rides

Export to Strava 

Tap on the STRAVA® symbol to upload the desired ride to STRAVA®. If you activated Auto Upload for STRAVA® in Settings, all of your tracked rides are uploaded to the STRAVA® E-Bike category automatically. 

Note: You need to connect your Strava account in Settings to see an upload symbol in My Rides.

To connect your Mission Control app to STRAVA®:

1.     Go to Settings → Linked Accounts →Strava.

2.     Select Login and enter your Strava credentials. 

3.     You can activate Auto Upload for STRAVA® to upload all of your tracked rides to the STRAVA® E-Bike category automatically. Alternatively, you can upload individual rides by selecting a ride from My Rides and tapping on the STRAVA® icon on the upper right corner. 

Note: If you activate Auto Upload, you can choose a minimum ride length of up to 10km. This feature is useful for excluding short-distance rides, such as commutes, transportation, or errands, which you don't want to be uploaded to STRAVA®. 

Export to Komoot 

Tap on the Komoot symbol to upload the desired ride to Komoot. If you activate Auto Upload for Komoot in Settings, all of your tracked rides will be uploaded to Komoot automatically. 

Note: You need to connect your Komoot account in Settings to see an upload symbol in My Rides.

To connect your Mission Control app to Komoot: 

1.     Go to Settings → Linked Accounts → Komoot.

2.     Select Login and enter your Komoot credentials. 

3.     You can activate Auto Upload for Komoot in Settings to upload all of your tracked rides to Komoot automatically. Alternatively, you can upload individual rides by selecting a ride from My Rides and tapping on the Komoot icon on the upper right corner. 

Export fit file 

In addition to uploading the ride to STRAVA® or Komoot, you can access the fit file of your ride via email. 

To export a fit file: 

1.     Go to My Rides and choose the ride. 

2.     Tap the export icon in the upper right corner. This opens a new email window, from which you can send the fit file.

Delete a ride

To delete a ride, press and hold on the desired ride. A pop-up box will ask you to confirm if you wish to delete the ride. 

Tune your bike

Presets

At the top of the Tune page is a Presets menu. When you tap on the preset menu button, the list of default presets will be displayed. You have the freedom to change the default Support and Peak Power settings for each mode and to customize the characteristics based on your needs and preferences. If you want to keep those changes, you have the ability to save up to 30 individual mode settings. 

To create a custom Support and Peak Power Preset:

1. Go to Tune. 
2. Tap on the '+' symbol and move the slider to your preferred value. 
3. Give your custom preset a name before saving it. After you've saved a preset, you can change the name by tapping on the cog icon. 

If you change custom Preset values, you can either save the new settings by selecting Update or you can keep the original values by choosing Reset.

To activate a Preset, simply tap on the desired Preset from your list of custom and factory default settings.

Range Extender Battery

There are some unique Mission Control features when using a Range Extender Battery with the system.

On the Start Screen you will see the state of charge for either the internal battery only (100% max) or, if a Range Extender battery is in use, the state of capacity for both batteries (150% max). The Range Extender Battery adds half the capacity of the internal battery (i.e. 160 Wh on top of 320 Wh). 

In the Diagnose menu, both batteries can be viewed separately and each battery will be shown with a state of charge of 100% max. Battery details, such as the health status, can also be viewed separately. 

Range Extender First

The default setting is for both batteries with your Turbo SL system to be discharged simultaneously. This default can be changed in Mission Control with the option to Fully Discharge Extender Battery First. To activate this setting, you need to restart your bike after toggling ON. 

Overall, activating 'Extender Battery First' only makes sense if you want to remove the Extender Battery during your ride in order to have a lighter bike or to use the bottle cage for hydration. If you discharge the Extender Battery first, you will notice a faster decrease in motor power because of a quicker drop in voltage. Excessive use of this option may impact long-term battery health as the Extender Battery cells experience more strain. We generally recommend parallel discharging.

Support

The Support level defines the proportion of motor assist against your own pedaling input. A higher Support level results in more motor power to assist your leg power. In other words, a higher level provides you with faster accelerations, easier climbing, and less leg power to maintain the same speed. Using a higher Support level results in more battery consumption, which leads to a reduced range. You may also have a greater risk of wheel-spin on loose terrain.

A Support level lower than 100% can always be compensated by rider effort. For example, pedaling in Trail Mode with Support set at 50% will require approximately double the effort to get the same motor assist as compared to pedaling in Turbo Mode with Support set at 100% (given identical Peak Power settings).

Peak Power

This feature refers to the power output by the motor for each Support Mode. This can be set up to 100% for all Support Modes. If Peak Power is set to 100% for all Support Modes, the harder you pedal, the more assist you'll get in each Support Mode. For example, if a Support Mode is set at 35%, with Peak Power set at 100%, you can still achieve 100% motor output by pedaling with more effort and a higher rider torque. If Peak Power is set at less than 100%, you'll limit the amount of power that the motor delivers and this will create an artificial ceiling that cannot be compensated for with leg power. Lower Peak Power improves range and allows for a greater differentiation between the Support Modes. 

Stealth Mode

When Stealth Mode is turned on, the LEDs of the display will turn dark shortly after you press a button. This does not apply to all Turbo models.

Garmin Radar

If you have Mission Control v3.5, you can customize Garmin radar settings within the Mission Control app:

• Radar Alerts = turn the radar beeper on or off
• Radar Vehicles Cleared Alert = allows the rider to turn off the short beep that confirms all the cars have cleared
• Radar Alerts Speed Threshold = allows the rider to set a speed threshold for the activation of the beeper. For example:  

1.     If I set the threshold to 0 km/h, the beeper is always on

2.     If I set it to 1 km/h, it would not beep when I am stopped at a traffic light

3.     If I set it to 6 km/h, it would not beep when I am stopped at a traffic light or traveling slower than 6 km/hour (such as walking my bike)

For more information on Garmin radar, see the video below:

 

Battery Beeper

Turn the battery or display beeper on or off. A restart of the bike is required to save the setting.

Race Gate Beeper

The rider has the option to turn 'ON' or 'OFF' the Race Gate Beeper. With the feature turned on, the rider will hear the sound whenever they turn the bike on.

 

Diagnose a problem

System Status

System Status tells you at a glance if your Turbo system is healthy or if user action is required. Any live system events are shown and a solution is supported through simple steps you can carry out yourself. If there is a deeper error, you will be referred to your local Specialized retailer. For specific bikes, you can even run remote diagnostics with your retailer by using the Advanced Diagnostic feature. 

Odometer

The data is saved in the motor and sent to the App through either the battery or display.

Serial Number

This is the bike’s serial number that’s also stated on the frame itself.

Wheel Circumference

Your Turbo comes with a pre-set default wheel circumference, based on the original tire specification. It is saved in the motor and is needed to calculate speed and distance parameters. Mission Control displays the set wheel circumference. Should you customize your wheel or tire dimensions, please contact your Turbo retailer so that the new wheel circumference can be set in-store. A non-matching wheel circumference leads to false speed and distance readings in Mission Control and any connected ANT+ devices, such as the TCD. Motor assist speed is also affected.

Battery

After tapping the red arrow besides Battery, you will be able to view more information on your bike battery.

Battery Charging Status: Shows the current state of charge for the bike battery. If you don’t use a display option to see the exact charge status, you can see it here as a percentage figure.

Battery Health: Shows the percentage of remaining battery capacity.

Note: Specialized guarantees that the battery holds at least 75% capacity after 300 charge cycles or two years, whichever comes first. It is not uncommon for battery health to drop a few percent within 20 cycles and then to hold that level for a year or more. See your Turbo manual for more battery details.

Charge Cycles: The Battery Management System counts the amount of full charge cycles. One charge cycle is added when, for example, 500 Wh have been recharged into a 500 Wh battery. Battery aging over an estimated lifetime is taken into account for counting the cycles.

Serial Number: Displays the battery's serial number to reference type and manufacturing details.

Hardware: Identifies the battery in detail.

Firmware:The installed battery firmware is shown here. Please make sure that you always run the latest firmware for the best performance and the full scope of functions.

Motor

After tapping the red arrow besides Motor, you will be able to view more information on your bike motor.

Serial number: Displays the motor’s serial number to reference type and manufacturing details.

Hardware: Identifies the motor in detail.

Firmware:The installed motor firmware is displayed here. Please be sure that you always run the latest firmware for the best performance and the full scope of functions.

Temperature:Overheating issues with motors are extremely rare. In the event of overheating, the system activates a protection mechanism by reducing power, or in extreme cases by shutting off the system. Temperatures up to 90 degrees Celsius are considered normal.

Display

After tapping the red arrow besides Display, you will be able to view more information on your bike display.

Serial number:Shows the display serial number to reference type and manufacturing details.

Hardware: Identifies the motor in detail.

Firmware:The installed display firmware is shown here. Please make sure that you always run the latest firmware to ensure the best performance and the full scope of functions.

Advanced Diagnostics

Advanced Diagnostics allows you to send a full report of your bike, which includes settings and fault logs, to the Specialized Authorized Retailer network. You need a working internet connection; the upload will take approximately 30 seconds. During this time you must keep the bike turned on and your phone near the bike. If you have a problem with your bike, contact your Specialized Turbo Retailer after the upload is complete and share your bike serial number (WSBCxxxxxxxxxx). They will then be able to look up all related information in a dedicated program to suggest the next service steps.

Turbo Connect Display (TCD) Update

Turbo Connect Display (TCD) update gives you ability to update your TCD firmware through Mission Control. Thanks to your feedback we were notified that total ridden km were being restarted to 0 after reaching 9999km. This was due to the previous firmware restricting this field to only displaying 4 digits. Now, with the latest firmware update available for TCD, your TCD will support 5 digits. 

 

 

Settings

The settings screen shows information on your bike, profile, sensors, and options for your ride settings. 

Devices

Here you can add a Bluetooth heart rate belt/strap to monitor your heart rate. You can set your turbo support to maintain a chosen heart rate. To see sensors you can pair with, ensure the BLE device is active, in range, and has enough power to be paired. Heart rate belts/straps need to be worn to transmit a signal.

My Profile

Define personal data, like date of birth, gender, height, and weight. This screen also allows you to log out of the App.

Display Always Active

This feature allows you to choose if the mobile screen stays on or off. For example, if you have your phone mounted to the handlebar and/or ride in low light conditions, you may want to keep the display on. 

Note: For your own safety and that of others, never look on your phone or use touchscreen/buttons while moving. If you need to use the phone and/or Mission Control App, stop in a safe place. Stow your phone before you continue your ride. 

Auto Start Active

To make ride recording more convenient, we recommend enabling Auto Start Active in Settings. This way, all rides longer than 50m are recorded automatically and ride recording is paused after 29 seconds without movement. Ride recording is resumed automatically after ride breaks as long as you are connected to the bike. Should the connection to the bike be interrupted, a pop-up message will allow you to choose if you want to continue with ride recording, or save the current ride. If you ignore the pop-up and the connection is re-established, it will disappear from the screen once the ride is resumed. Ride tracking is saved automatically after 3 hours without movement.

Unit System

Choose between Metric (km/h and km) and Imperial (mph and mi) units.

STRAVA®

You can choose to upload your rides automatically to your STRAVA® account here. Once on STRAVA®, they’ll be saved to the dedicated E-Bike category. This also enables you to see ride data suchas normalized power or average cadence. 

Komoot

You can choose to upload your rides automatically to your Komoot account here.